menu
altlogo
Book Now
Book now
GPS
Book
Call
FAQ2

FAQ

General information

What time are check-in and check-out?

Check-in from 2.00 P.M. check-out til 11.00 A.M.

What are the reception hours?

07.30 A.M.-11.00 P.M.

What languages are spoken at the reception?

Italian and english

Where is Villa Abbazia and how can I/we reach it?

Follina

Is parking available at the property?

Yes

Is the property equipped with an elevator?

Yes for some rooms

Is Wi-Fi available at the property?

Yes

Are pets welcome?

Yes, €30.00 per day

Do you provide luggage storage service?

Yes for free

What amenities are the rooms equipped with?

Minibar, fast wi-fi (70mbit/s), lcd television with satellite channels, safe, nightly turndown service, bath or walking shower, make-up mirror, hairdryer, bathrobes, slippers, air conditioning, bathroom amenities

Is a city tax required?

Yes € 2,00 p.p. Per day

What credit cards are accepted?

Visa, Mastercard, Amex

Check-in/Check-out

How does check-in work at the property?

In person

Is early check-in possible?

Yes on request, possible charge

Is late check-out possible?

Yes on request, possible charge

What are the reception hours?

Yes, from/to airports and facilities and hotspots in the area, subject to a cost

Property & Services

Is there a transfer service to/from the property?

Yes, 2 charging station 11 kw

Is there a charging station for electric cars?

Yes 

Are children allowed at the property?

No

Does the property have a private beach?

 Yes for the chairs in our private garden

Do you offer beach towels?

 Yes for the chairs in our private garden

Rooms

Are baby cribs and cots available?

Yes on request, subject to a cost

Are rooms accessible?

Yes at least 1

Breakfast

Is breakfast included?

Yes

What time is breakfast served?

8 A.M.-10.30 A.M

Where is breakfast served?

Dedicated area

What type of breakfast is served?

Italian and Continental

Are gluten-free, vegetarian or vegan options available?

Yes

Restaurant & Bars

Is there a restaurant at the property?

Yes, 1 fine dining restaurant (la corte) and 1 bistrot (la cantinetta)

Are gluten-free, vegetarian or vegan options available?

Yes

Is there a bar at the property?

Yes

SPA, Pool & Gym

Is there a SPA/wellness center at the property?

No

Is there a pool at the property?

No

Is a gym available at the property?

No

Activities, Experiences & Events

Is a concierge service available?

Yes

Do you arrange tours and excursions in the surrounding area?

Yes

Is it possible to arrange weddings or private events?

Yes

Payments and Cancellations

What is your cancellation policy?

7 days high season, 3 days low season.
In case of late cancellation 1 night will be charged, in case of no-show or early departure will be charged the whole stay.